Office for Nuclear Regulation

Adoption of AI and Digital Transformation

Date released
12 January 2021
Request number
202012059
Release of information under
Freedom of Information Act 2000

Information requested

I would like to find out more about your organisation’s adoption of AI and Digital Transformation. Please see below a list of questions that hopefully you can help me with under the FOI ACT.

AI & Digital Transformation

1. Do you currently have any AI enabled chatbots engaging with Citizens directly? If not, do you intend to introduce this in the next 12 months?

If you are looking to introduce AI enabled chatbots in the next 12 months, then please advise us on who is best to contact regarding this. (Name, Job Title and Email address) 

2. Do you currently have a live webchat to engage with Citizens live on your website? If not, do you intend to introduce this in the next 12 months?

If you are looking to introduce live Webchat in the next 12 months, then please advise us on who is best to contact regarding this. (Name, Job Title and Email address) 

Information released

I confirm that under Section 1 of the FOIA, we do not hold the information related to
your request.

We do not have any AI enabled chatbots or live webchat on our website and we do not intend to introduce these in the next 12 months.

Exemptions applied

N/A

PIT (Public Interest Test) if applicable

N/A