There are numerous ways to contact ONR depending upon your requirements:
In certain circumstances, you may need to report to or notify ONR of an incident or provide information in relation to the work that you are completing.
ONR's Press Office is open from 8.30am to 4.30pm Monday to Friday (excluding public holidays) to respond to enquiries from the media only. Please email email@example.com or call 020 3028 0505.
An out of hours Press Office service operates at evenings, weekends and public holidays - 0151 933 4656. This is for urgent media enquiries only.
This phone line is for press enquiries only, and we are unable to put you through to other ONR teams via this number. We also do not take marketing calls or any other unsolicited calls via this number either. For all general enquiries about ONR, please email firstname.lastname@example.org.
The Freedom of Information Act (FOI) and Environmental Information Regulations (EIR) give you the right to request official information held by ONR. If you cannot find the information you require via our website, you can submit a written request for information.
Office for Nuclear Regulation
Building 4 Redgrave Court
ONR also operates from two additional locations:
50 Victoria Street,
St James House
St James Square
To contact someone regarding planning applications, please email ONR-Land.Use-Planning@onr.gov.uk.
To contact someone regarding the transport of radioactive substances, please email email@example.com.
If this is an incident or emergency please see Notify ONR.
ONR does not accept requests for initiating the security clearance process from individuals. Requests for clearances must come from a recognised nuclear industry corporate sponsor who is subject to personnel security regulation by ONR.
If you have a query concerning the current status of your security clearance, you should contact the security team in the organisation that sponsored your clearance application or which has taken responsibility for its ongoing management.
To contact someone regarding recruitment, please email ONR.Human-Resources@onr.gov.uk or you can phone 0203 028 0004.
For enquiries from suppliers relating to invoices issued to us, please call 0203 028 0240.
For enquiries relating to invoices issued by us please call 0203 028 0038.
For other enquiries not referenced above, please email firstname.lastname@example.org.